Bonnetts Saddleworld is committed to saddle safety.
Every saddle that comes in for service at any of our 4 retail outlets will undergo an intensive saddle safety evaluation. This involves an EXCLUSIVE Bonnetts Saddle Safety Check List. This is an analysis done by one of our experienced accredited saddlers and saddle fitters to assess the safety of your saddle and how it could be improved.
If your saddle falls in any of these areas, we will advise you on what the issue is and what options are available and the cost. In some cases a saddle will fail a safety check where, in our opinion, the safety of saddle has been compromised and the saddle is either not cost effective to repair / unrepairable.
In this instance we will advise you of this by phone or email and also write you a letter saying that the saddle is not of merchantable quality and unsafe. Some customers may prefer to take their saddle back with them for sentimental reasons or we can dispose of the unsafe saddle.
For an evaluation please contact our team at;
Freecall: 1800 62 1843
or call / visit us at 1 of our 4 retail outlets:
125 Portrush Road, Evandale,SA (08) 8362 4778
36 Mount Barker Road,Totness( Mt Barker),SA (08) 8398 2425
4 Murray Street, Gawler,SA (08) 8522 7811
115 Main Road, McLaren Vale,SA (08) 8386 0068
Happy horses and ponies are our number one priority
Some Handy Links